Welcome to MJB, a leading Canadian company headquartered in the vibrant province of British Columbia, Canada. Here at MJB, we're more than just a team – we're a community of forward-thinkers and tech enthusiasts dedicated to pushing the boundaries of innovation. Our company ethos revolves around a passion for technology and a relentless drive for growth. We believe in the power of integrity, and it's this commitment to ethical business practices that forms the cornerstone of our operations.
At MJB, we specialize in delivering cutting-edge IT and digital solutions that empower businesses to thrive in the digital age. Our diverse range of services is designed to meet the evolving needs of our clients. What sets us apart is our unwavering focus on innovation. We're constantly exploring new technologies, experimenting with emerging trends, and seeking out innovative solutions to complex challenges. It's this spirit of innovation that fuels our passion for what we do and drives us to deliver exceptional results for our clients.
If you're someone who shares our enthusiasm for technology, values growth and integrity, and is eager to make a meaningful impact in the world of IT and digital solutions, then we invite you to join us on our journey. Together, we can create a brighter, more innovative future for businesses everywhere.
TRUST
QUALITY
DRIVEN
COLLABORATIVE
FLEXIBILITY
At MJB, investing in our team is our top priority. We are committed to equipping our team with the resources and training necessary to deliver high-quality solutions to our clients. With a diverse pool of talented experts across various domains, we foster an environment where continuous learning and collaboration thrive.
At MJB, decision-making is streamlined and empowered, transcending hierarchy and titles. We entrust our team members to prioritize value, enabling them to explore diverse opportunities and seamlessly transition into roles that align with their skills and maximize value creation.
At MJB, we foster a supportive work environment that promotes a healthy work-life balance. With the option to work remotely, we empower you to manage your schedule effectively while delivering exceptional results.
Senior ServiceNow Developer
ABOUT THE COMPANY
MJB Tech Solutions is an IT solutions company with over 20 years of industry experience, and a proven track record of expertise and client loyalty. We design and develop software, web applications, desktop applications, and provide tech solutions for every business requirement. We have over 250 skilled and dedicated employees who will provide tailored solutions to help each client build a foundation for success and innovation. We work with clients across the globe in the sectors of banking & finance, telecommunications, media and entertainment and manufacturing. We're experts at developing cost-effective tech solutions that meet each client objective and exceed our client's expectations. Our client loyalty speaks for itself, as we rarely loose a client to a competitor and our client turnover is incredibly low.
ROLE DESCRIPTION
Job Type: Full Time
Number of Vacancy: 10
Job Description
We are looking for a talented and motivated Senior ServiceNow Developer with 3 to 6 years of experience to join our team. The ideal candidate will have a strong foundation in IT Service Management (ITSM), Customer Service Management (CSM), and IT Operations Management (ITOM).
Key Responsibilities :
Develop and configure ServiceNow applications and modules, particularly focusing on ITSM,CSM and ITOM.
Functional Configuration: Configure and customize ServiceNow modules to meet business requirements, including Incident Management, Change Management, and Service Catalog.
Integration Developement: Design, develop, and maintain integrations between ServiceNow and other systems using APIs, web services, and scripting languages.
Requirement Analysis: Collaborate with stakeholders to gather and analyze business requirements for ServiceNow solutions, ensuring alignment with organizational goals.
Workflow Automation: Develop and optimize workflows, business rules, and scripts to automate manual processes and enhance effeciency within ServiceNow.
Service Portal Development: Create and maintain user-friendly Service Portals, making it easier for end-users to request services and access information.
Testing and Quality Assurance: Perform thorough testing of ServiceNow configurations and integrations to ensure system reliability, data accuracy, and adherence to best practices.
Documentation: Prepare clear and comprehensive documentation of configurations, customizations, and integrations for knowledge sharing and reference.
Troubleshooting and Support: Provide technical support and resolve issues related to ServiceNow configurations and integrations, ensuring minimal disruption to business operations.
Stay Current: Stay up-to-date with ServiceNow plateform updates, best practices, and industry trends to continously improve the platform's capabilities.
Required skills:
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience in ServiceNow development, including functional configuration and integration development.
• Proficiency in JavaScript, HTML, CSS, and scripting languages used in ServiceNow, such as GlideScript.
• Familiarity with REST and SOAP web services and API integration.
• Strong problem-solving skills and the ability to work collaboratively in a team environment.
• Excellent communication skills and the ability to interact with stakeholders to gather requirements and provide support.
• ServiceNow certification(s) iwith CSM & CSA is a big asset.
ServiceNow Developer
ABOUT THE COMPANY
MJB Tech Solutions is an IT solutions company with over 20 years of industry experience, and a proven track record of expertise and client loyalty. We design and develop software, web applications, desktop applications, and provide tech solutions for every business requirement. We have over 250 skilled and dedicated employees who will provide tailored solutions to help each client build a foundation for success and innovation. We work with clients across the globe in the sectors of banking & finance, telecommunications ,media & entertainment and manufacturing. We're experts at developing cost-effective tech solutions that meet each client objective and exceed our client's expectations. Our client loyalty speaks for itself, as we rarely lose a client to a competitor and our client turnover is incredibly low.
ROLE DESCRIPTION
Job Type: Full Time
Number of Vacancy: 10
Job description
We are looking for a talented and motivated Junior ServiceNow Developer with 2 to 3 years of experience to join our team. The ideal candidate will have a strong foundation in IT Service Management (ITSM), Customer Service Management (CSM), and IT Operations Management (ITOM).
Key Responsibilities:
Develop and configure ServiceNow applications and modules, particularly focusing on ITSM, CSM, and ITOM.
Functional Configuration: Configure and customize ServiceNow modules to meet business requirements, including Incident Management, Change Management, and Service Catalog.
Integration Development: Design, develop, and maintain integrations between ServiceNow and other systems using APIs, web services, and scripting languages.
Requirement Analysis: Collaborate with stakeholders to gather and analyze business requirements for ServiceNow solutions, ensuring alignment with organizational goals.
Workflow Automation: Develop and optimize workflows, business rules, and scripts to automate manual processes and enhance efficiency within ServiceNow.
Service Portal Development: Create and maintain user-friendly Service Portals, making it easier for end-users to request services and access information.
Testing and Quality Assurance: Perform thorough testing of ServiceNow configurations and integrations to ensure system reliability, data accuracy, and adherence to best practices.
Documentation: Prepare clear and comprehensive documentation of configurations, customizations, and integrations for knowledge sharing and reference.
Troubleshooting and Support: Provide technical support and resolve issues related to ServiceNow configurations and integrations, ensuring minimal disruption to business operations.
Stay Current: Stay up-to-date with ServiceNow platform updates, best practices, and industry trends to continuously improve the platform's capabilities.
Required skills:
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Proven experience in ServiceNow development, including functional configuration and integration development.
• Proficiency in JavaScript, HTML, CSS, and scripting languages used in ServiceNow, such as GlideScript.
• Familiarity with REST and SOAP web services and API integration.
• Strong problem-solving skills and the ability to work collaboratively in a team environment.
• Excellent communication skills and the ability to interact with stakeholders to gather requirements and provide support.
• ServiceNow certification(s) iwith CSM & CSA is a big asset.
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